Zendesk

Create Ticket

Create a new support ticket

Get Ticket

Retrieve a single ticket by ID

Update Ticket

Update a ticket's status, priority, or other fields

List Tickets

List support tickets with optional sorting

Delete Ticket

Delete a ticket (soft delete)

Add Comment

Add a public or internal comment to a ticket

List Comments

List all comments on a ticket

Create Or Update User

Create a user or update if one already exists (matched by email or external_id)

Get User

Retrieve a single user by ID

Search Users

Search for users by name, email, or other criteria

List Users

List all users with optional filters

Delete User

Soft-delete a user

Create Organization

Create a new organization

Get Organization

Retrieve a single organization by ID

List Organizations

List all organizations

Delete Organization

Delete an organization

Add Ticket Tags

Add tags to a ticket

List Ticket Tags

List all tags on a ticket

Ticket Created

A new ticket is created

Ticket Updated

A ticket is updated (status, priority, assignee, comment, etc.)

User Created

A new user is created

User Deleted

A user is deleted